Friends of FMCS History

The history of negotiation, mediation and arbitration

Technical Conciliators of the United States Conciliation Service

Pictured above are Charlie Tilton, Bob Donnahoo, Lou Towers and Yates Heafner, all served as technical conciliators[1]. The U.S. Department of Labor’s United States Conciliation Service (USCS) created a new category of conciliators (mediators), in response to a trend that introduced engineering principals into manufacturing processes, such as “time and motion studies.” When this trend […]

FMCS Director McCoy Lost his Job to Joe Finnegan

President Eisenhower’s Secretary of Labor James Mitchell (1953–1961) had extensive experience in collective bargaining and labor relations. Early in WW II, Mitchell headed the labor relations division of the Army Construction Program, later he served as director of industrial personnel for the War Department, in charge of one million men. After World War II, he returned to the […]

Skunk Oil Communication by Major Estes

[1]While working at both USCS and FMCS, Major Charles Estes often emphasized the importance of communication in labor management relations. He frequently used his ‘Skunk Oil Story’ to illustrate the importance of quick and clear communication. Estes often used his Skunk Story in trainings and lectures. He told his story like this: While mediating a […]

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