Friends of FMCS History Foundation

The history of dispute resolution, mediation and arbitration

Tag: Major Charles T. Estes

Skunk Oil Communication by Major Estes

[1]While working at both USCS and FMCS, Major Charles Estes often emphasized the importance of communication in labor management relations. He frequently used his ‘Skunk Oil Story’ to illustrate the importance of quick and clear communication. Estes often used his Skunk Story in trainings and lectures. He told his story like this: While mediating a […]

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